Privacy Policy

This Privacy Policy explains how KOSAN ENERGY SOLUTIONS (“KES”, “we”, “us” or “our”) collects, uses, processes, stores and protects personal data when you visit our website, submit an enquiry or RFQ, communicate with us, or otherwise interact with KES through our digital or business channels.

KES respects the privacy and confidentiality of personal information and is committed to handling personal data in accordance with applicable Indian data-protection and privacy laws, including the Digital Personal Data Protection Act, 2023, and applicable rules and regulations in force from time to time.

For personal data processed through the KES website and related business communications, the relevant entity is:

For privacy-related queries or requests:

Depending on your interaction with KES, we may collect information such as:

• Name and designation
• Company / organisation name
• Business email address
• Telephone / mobile number
• Business address and location
• RFQ and enquiry details
• Product and spare-part requirements
• Part numbers and model numbers
• Equipment details
• Technical specifications
• Drawings, BOQs and photographs submitted for identification or sourcing
• Correspondence and other information voluntarily provided by you

We may also collect limited technical information generated through website usage, such as IP address, browser/device information and website interaction data, where enabled by our website infrastructure or service providers.

KES may process personal data for legitimate business purposes, including:

• Responding to enquiries and RFQs;
• Understanding product and spare-part requirements;
• Identification and sourcing of equipment and components;
• Preparing quotations and commercial proposals;
• Processing and fulfilling supply requirements;
• Communicating with customers, prospective customers, suppliers and business partners;
• Managing business relationships;
• Maintaining business and transaction records;
• Improving website functionality and security;
• Preventing unauthorised or unlawful activity; and
• Complying with applicable legal, statutory and regulatory obligations.

KES shall process personal data only for lawful and legitimate purposes and in accordance with applicable law.

Where you submit a part number, RFQ, drawing, photograph, specification, BOQ, equipment detail or other technical information, KES may process such information for identification, sourcing, quotation, procurement and supply purposes.

The person submitting such information is responsible for ensuring that they have the necessary authority to provide it and that such submission does not violate any confidentiality, contractual, intellectual-property or other legal obligation.

KES may disclose or share relevant personal data, where reasonably necessary and legally permissible, with:

• Manufacturers, OEMs, distributors and suppliers;
• Logistics and delivery service providers;
• IT, hosting and communication service providers;
• Professional advisers and service providers;
• Governmental or regulatory authorities where legally required; and
• Other parties where necessary for legitimate business, contractual or legal purposes.

KES does not sell or commercially trade personal data as an independent commodity.

Where third-party service providers process personal data on behalf of KES, KES shall seek to ensure that such processing is undertaken for legitimate purposes and subject to appropriate safeguards.

The KES website may use cookies and similar technologies for essential functionality, security, performance, analytics and user experience.

Where consent is required under applicable law, appropriate consent mechanisms may be implemented.

Users may also control certain cookies through their browser settings.

KES maintains reasonable technical and organisational safeguards designed to protect personal data against unauthorised access, misuse, alteration, disclosure, loss or destruction.

However, no internet transmission, electronic communication or information-storage system can be guaranteed to be completely secure. Accordingly, KES does not warrant absolute security of information transmitted through the internet.

KES may retain personal data for as long as reasonably necessary for:

• The purpose for which it was collected;
• Business and commercial records;
• Contractual and transactional requirements;
• Accounting and taxation;
• Legal and regulatory compliance;
• Dispute resolution; and
• Establishment, exercise or defence of legal rights.

When personal data is no longer reasonably required, KES may delete, anonymise or securely dispose of it, subject to applicable legal or regulatory retention requirements.

Subject to applicable law, you may have rights in relation to your personal data, including the right to:

• Request information regarding processing;
• Request correction of inaccurate personal data;
• Request deletion where legally permissible;
• Withdraw consent where processing is based on consent;
• Raise a grievance regarding the processing of personal data; and
• Exercise other rights available under applicable law.

KES may reasonably verify the identity of a requester before processing a privacy-related request.

Requests may be submitted to:

The KES website may contain links to third-party manufacturers, suppliers, technical resources or other websites.

KES does not control the privacy practices, security or content of such external websites and shall not be responsible for their respective privacy practices.

Users are advised to review the privacy policies applicable to third-party websites before providing personal information.

The KES website is intended primarily for business, professional and industrial users.

KES does not knowingly solicit personal data from children through its business website.

KES shall process personal data in accordance with applicable Indian laws and regulations, including the Digital Personal Data Protection Act, 2023, together with applicable rules, notifications, amendments and subordinate legislation as and when applicable.

Where processing is subject to mandatory requirements of another jurisdiction, KES shall take such requirements into account to the extent legally applicable.

KES may modify or update this Privacy Policy from time to time to reflect changes in:

• Applicable law or regulations;
• Business practices;
• Website functionality;
• Technology; or
• Data-processing practices.

The latest version will be published on the KES website together with the applicable “Last Updated” date.

For any question, request or grievance concerning personal data or this Privacy Policy, please contact: